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1 Day | Class-based

In today’s fast-paced and interconnected workplace, the ability to negotiate effectively and persuade others with integrity is a vital skill—whether you’re closing a deal, gaining buy-in for an idea, or navigating a difficult conversation. This course equips participants with the mindset, strategies, and practical techniques to approach negotiation and persuasion with confidence and clarity. Drawing from proven frameworks and behavioural science, it explores how to build trust, understand motivations, and create win-win outcomes—while maintaining strong relationships. Through hands-on exercises and real-world scenarios, participants will develop their ability to influence without authority, resolve conflicts constructively, and communicate persuasively in high-stakes or everyday interactions.

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Ideal For:

• Professionals involved in sales, procurement, or contract negotiations
• Leaders and managers navigating stakeholder alignment or team dynamics
• Project managers and consultants who need to influence without formal authority
• Anyone looking to strengthen communication, assertiveness, and decision-making under pressure
• Individuals seeking to improve outcomes in both professional and personal negotiations

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Learning Outcomes:

By the end of this Art of Negotiation & Persuasion course, participants will be able to:

• Understand the psychology behind negotiation and persuasion
• Prepare for negotiations by identifying objectives, interests, and potential trade-offs
• Apply proven negotiation frameworks (e.g., principled negotiation, BATNA) to real-world scenarios
• Build rapport and trust to create collaborative, win-win outcomes
• Use persuasive communication techniques to influence decisions and actions ethically
• Navigate conflict, resistance, and difficult conversations with composure and confidence
• Reflect on their own negotiation style and adapt strategies for different personalities and contexts