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1 Day | Class based

This one-day workshop provides participants with actionable, business-focused skills to maximise their effectiveness in Microsoft Teams. Through guided exercises and real-world workplace scenarios, attendees will learn to leverage Teams for enhanced personal productivity, seamless team collaboration, efficient file management, and engaging, interactive meetings. The program is designed to ensure employees can fully capitalise on Microsoft Teams as a central hub for communication and collaboration.

 

 
  1. Microsoft Teams Overview and Core Concepts
    Understand the purpose, structure, and business value of Microsoft Teams as a central collaboration hub.
  2. Interface Navigation and User Personalisation
    Explore the Teams workspace, sidebar navigation, notifications, and settings to optimise your daily workflow.
  3. Leveraging the Desktop App for Productivity
    Utilise key features of the Teams desktop application to streamline communication and task management.
  4. Team and Channel Architecture
    Learn how to create Teams, structure channels, and apply best practices for organising workgroups effectively.
  5. Membership Management and Access Controls
    Add members, manage permissions, and maintain secure, scalable collaboration spaces.
  6. Collaborative Communication Tools
    Use posts, conversations, mentions, emojis, GIFs, and private chats to communicate clearly and efficiently across your organisation.
  7. Document Collaboration and File Governance
    Work with files, notes, and SharePoint-integrated storage to support secure, seamless content collaboration.
  8. Enhancing Teams with Custom Tabs and Apps
    Add and configure tabs, bots, and productivity-enhancing integrations to tailor Teams to business needs.
  9. Effective Meetings and Calls in Teams
    Master audio/video calls, meeting tools, and scheduling through Teams and Outlook to deliver engaging virtual interactions.
  10. Maximising Team Engagement with Advanced Features
    Utilise Wikis, channels, and workflow-enhancing capabilities to drive alignment, knowledge sharing, and team efficiency.
 

 
 
 

By the end of this Microsoft Teams Training: Master Efficiency course, participants will be able to:

  • Explain the role of Microsoft Teams within the modern digital workplace and articulate how it supports efficient communication and collaboration.
  • Create and structure Teams effectively, navigate the Teams environment with confidence, and apply best practices for organising channels and content.
  • Initiate and participate in chats and conversations using clear communication techniques and appropriate collaboration tools.
  • Manage and maintain Teams by adding members, controlling permissions, and ensuring an organised and productive workspace.
  • Schedule, host, and participate in meetings and calls using advanced Teams and Outlook functionalities to support seamless virtual collaboration.
  • Leverage the Microsoft Teams mobile app to stay connected, productive, and responsive while working remotely or on the move.
 

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