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1 Day | Class Based

Understanding Behaviour for Enhanced Communication & Leadership Using DISC®

Clear, adaptive communication is a vital advantage in today’s fast-paced, people-driven workplaces. This course introduces the Extended DISC® behaviour assessment as a powerful tool for improving communication and enhancing workplace culture. Participants will learn how to identify and understand the different DISC® personality types, recognise their own communication styles, and adapt their interactions to foster more effective collaboration. Participants will explore the four Extended DISC® styles, gain insight into their own communication and leadership preferences, and learn how to recognise the behavioural patterns of others. With these insights, they’ll develop the flexibility to modify their approach to build stronger connections, reduce misunderstandings, and lead with greater emotional intelligence. Whether you’re leading a team, collaborating cross-functionally, or managing client relationships, this course equips you with practical strategies to improve communication, resolve interpersonal friction, and create a more productive, respectful, and psychologically safe workplace. By leveraging DISC® insights, teams can reduce misunderstandings, build stronger relationships, and create a more inclusive and productive work environment.

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Ideal for:

This course is ideal for professionals, managers, and teams who want to enhance their communication, collaboration, and leadership through greater behavioural awareness. It is especially beneficial for those working in dynamic, cross-functional, or people-intensive roles where effective communication is critical to success.

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Learning Outcomes:

By the end of this Communication Advantage course, participants will be able to:

• Understand the four core Extended DISC® behavioural styles and how they influence communication, decision-making, and interaction.
• Identify their own Extended DISC® profile and communication preferences, including strengths and potential blind spots.
• Recognise and interpret the behavioural cues of others to better understand their needs and style of interaction.
• Adapt communication strategies to build rapport, reduce friction, and enhance collaboration across diverse personalities.
• Leverage DISC® insights for more effective leadership, including giving feedback, motivating others, and managing conflict.
• Apply the Extended DISC® framework to build more inclusive, psychologically safe, and high-performing team environments.
• Create a personal development action plan to apply DISC® learnings in real-world professional settings.