Microsoft Outlook Training:
Master Efficiency – 1 day
1 Day | Class based
This one-day practical workshop equips professionals with the skills to use Microsoft Outlook as a powerful productivity and communication tool. Participants will learn how to manage email efficiently, optimise calendar and scheduling workflows, organise tasks and contacts, and apply best-practice techniques for staying organised in a fast-paced workplace. Through hands-on exercises and real-world scenarios, attendees will develop practical strategies to streamline communication, improve time management, and maximise the full capabilities of Outlook.
Course Content:
- Introduction to Outlook’s Productivity Ecosystem
Explore the full suite of Outlook tools that support communication, scheduling, and task management. - Navigating and Customising the Outlook Interface
Configure views, panes, and settings to create an efficient, personalised workspace. - Composing, Formatting, and Managing Professional Email
Apply best-practice techniques for clear communication, message layout, and effective email handling. - Organising the Inbox with Folders, Categories, and Flags
Implement structured organisation systems to maintain a streamlined and manageable inbox. - Automating Email Management with Rules and Filters
Use automation tools to reduce manual sorting and prioritise critical communication. - Managing Calendars, Appointments, and Meetings
Schedule, track, and coordinate availability using advanced calendar features. - Sharing Calendars and Setting Reminders for Team Coordination
Improve collaboration by sharing schedules, establishing permissions, and applying reminder tools. - Creating, Tracking, and Prioritising Tasks
Build a structured task workflow using Outlook’s task lists, priorities, and categories. - Managing Contacts, Address Books, and Contact Groups
Maintain organised contact databases to support efficient communication and group messaging. - Integrating Outlook with Microsoft 365 for Streamlined Workflows
Connect Outlook with Teams, OneNote, and other Microsoft 365 applications to enhance productivity and collaboration.
Learning objectives:
By the end of this Microsoft Outlook Master Efficiency Training, participants will be able to:
- Confidently navigate and customise the Outlook interface to create an efficient, personalised workspace.
- Compose, manage, and organise email communications effectively, using best-practice techniques to improve clarity and productivity.
- Schedule and coordinate appointments, meetings, and events using advanced calendar tools and shared scheduling features.
- Create, prioritise, and track tasks and to-do lists to support effective workload and time management.
- Manage contacts and utilise address book functions to streamline communication and maintain accurate contact records.
- Apply rules, categories, and advanced search capabilities to automate organisation, quickly locate information, and maintain an orderly mailbox.