Full Day | Class based & Online

This course qualifies for 6 hours of CPD Credit

Course Content

1. Introduction to Microsoft 365 Copilot with Word
   Understand how Microsoft Copilot enhances productivity in Word, navigate key features, and explore practical business use cases for AI-assisted document creation.
2. Prompting for Better Results
   Learn how to write effective prompts, apply business-focused prompting techniques, and refine Copilot outputs to generate accurate and relevant content.
3. Creating Documents with Copilot
   Use Copilot to generate first drafts, build documents from notes and outlines, and create structured content for reports, proposals and business communications.
4. Editing and Improving Existing Documents
   Rewrite, simplify, expand and refine content while improving tone, readability, grammar and professionalism.
5. Summarising and Analysing Documents
   Create executive summaries, extract key actions, identify important messages and rapidly understand lengthy documents.
6. Working with Organisational Content
   Leverage workplace files and organisational knowledge to create more accurate, contextual and business-relevant content.
7. Advanced Productivity Techniques
   Develop reusable prompts, create templates, generate FAQs, build SOPs and repurpose content across multiple business scenarios.
8. Best Practices and Governance
   Apply responsible AI practices, validate outputs, protect sensitive information and maintain quality standards when using Copilot.

Learning Outcomes

At the completion of the program Microsoft 365 Copilot with Word participants should be able to:

• Understand how Copilot supports document creation and editing workflows using natural language prompts.
• Create, refine and restructure business documents with Copilot assistance.
• Summarise and analyse document content to identify key points, actions and insights.
• Use organisational content and reference files to improve document quality and relevance.
• Apply advanced productivity techniques to streamline document-based work.
• Use Copilot responsibly by validating outputs and following governance best practices.